Return & Refund Policy (Blankets & Towels)

We want you to be fully satisfied with your purchase. Please review the following return and refund guidelines for blankets and towels:

1. Return Eligibility

• Items must be returned within 7–10 days from the date of delivery.
• Products must be unused, unwashed, and in original condition with all tags and packaging intact.
• Returns will not be accepted for items that show signs of use, damage, or improper handling.

2. Non-Returnable Items

• Used or washed blankets/towels
• Items damaged due to misuse or improper care
• Products returned without original packaging or tags

3. Return Process

• To initiate a return, contact customer support at: santosh@gmail.com
• Provide your order details and reason for return
• Once approved, instructions for return shipping will be shared

4. Refund Policy

• Refunds will be processed after the returned item is received and inspected
• If approved, the refund will be issued to the original payment method
• Refund processing time may take 5–10 business days

5. Exchange Option

• Exchanges are allowed only for defective or damaged items
• Replacement will be arranged based on product availability

6. Damaged or Incorrect Items

• If you receive a damaged or wrong product, report it within 48 hours of delivery
• Include clear photos as proof for faster resolution

7. Shipping Charges

• Return shipping charges may apply unless the item is defective or incorrect
• Original shipping charges (if any) are non-refundable

For any questions or assistance, please contact: santosh@gmail.com